CC Avenue — Amount Deducted but Bharat Gas LPG not booked

I have booked bharat gas lpg cylinder on 20/05/2022 and made online payment using upi. Amount ₹ 1005.50 /- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site. Payment made through ccavenue. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction get failed
+1 photos
Was this information helpful?
No (0)
Yes (0)
CC Avenue customer support has been notified about the posted complaint.
May 20, 2022
Updated by Manjil Daha
Please conncect with me over email for transaction reference details. Need this resolution ASAP before i start escalating this to every social media possible. Transaction was still successful in an instant but your portal was still not able to acknowledge and transaction got failed. Provide me quick resolution and refund my money back ASAP
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information