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[Resolved]  CC Avenue — Amount deducted for BPCL booking order id : 23083 but status is still pending

I have booked bharat gas LPG cylinder on 17/07/2020 and made online payment using Amazon UPI. Amount ₹ 610.50/- was deducted from my account but still it showing payment status as pending on bharat gas cylinder booking site and application as well. I have neither received any payment confirmation from bharat gas site nor amount refunded to my account as this transaction shows pending.

Amount deducted for BPCL booking order id : 23083 but status is still pending
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Complaint marked as Resolved Jul 17, 2020
This can be marked resolved now as soon as i raised complaint over here, the status of booking changed to success from "pending" state in BPCL Site. Thanks.

Complaint Status


[Jul 17, 2020] CC Avenue customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    19%
    Complaints
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    Pending
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    Resolved
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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