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[Resolved]  CC Avenue — Avast cleanup service purchase failed

Dear sir/madam

My a/c has been debited by Rs.699 INR while purchasing avast's cleanup service .Actually while in the mid of payment just after i entered the O.T.P the page showed that it is being redirected to the merchant site and the loop never ended and i closed the avast store window.
Now i have not got any activation code for the avast's cleanup service but my account is debited.So i request you to cancel the payment and refund the amount.
These are the transaction details:
POS: [protected]
CHARG TXN#[protected]
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Complaint marked as Resolved Jan 25, 2017
i got an email from avast which had the activation code for avast cleanup service

Complaint Status


[Jan 25, 2017] CC Avenue customer support has been notified about the posted complaint.
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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