CC Avenue — deductions of funds from bank account two times

Address:	110080
Website:	www.ccavenue.com

Dear sir
I have paid fees through debit card of icici bank i. E. Exam conductor himachal pradesh board of school education and for vacancies in himachal pradesh state co-operative bank ltd.
I have paid first time through debit card of icici bank ltd. On 02 august 2017 wide order no. 804683, cc avenue ref.[protected], dated 02 august 2017 at 19:30:10, bank ref. No. 013536, inr 601.50 and screen fleshed message that your payment status is unsuccessful then i made payment second time after few minutes on same date i. E. 02 august 2017 wide order no. 804708, cc avenue ref.[protected], dated 02 august 2017 at 19:34:42, bank ref. No. 013855, inr 601.50 now screen fleshed message that your payment status is successful. But from cc avenue got two mails for deduction of money details are mentioned above. And also got two message from bank for same purchase. On 03 august i contacted cc avenue number [protected] at 10:35 am regarding deductions but they told me that i can't solve your problem and please contact exam organizing body i. E. Himachal pradesh board of school education. I also called hpbose number[protected] at 10:54 am on 03 august 2017 but don't get satisfactory answer. And also made complaint to cc avenue regarding two time deduction complaint ticket id 119165 and don't got any message or call from the company regarding my problem. I have all the evidences of payment that is messages from the bank and mails regarding fees deduction
I am in great problem!
Please solve my problem as early as possible.
Thanking you
Vaneet sharma
Mob. No. [protected]