CC Avenue — fraud transaction through ccavenue

Address:Gurgaon, Haryana, 122002

Hello sir, my self gurumurthy. I got a call from [protected] to my number [protected] on 13 sept. 2105. The caller introduced himself as an employee of citi bank. He told me that my atm card is going to block and i have to renew it. Unfortunately as he was asking about the details of my debit card, i gave him all details. Then he asked me for "one time password code" or otp code. Unfortunately i gave him that code also. That person asked me around 4 otp codes and i gave him all as i thought he was an employee of citi bank. After all this when i checked my balance i found that i have lost 39600/-. After that i blocked my atm card. Their transaction as follows; from ccavenue.com of 9900/- please refund my money as soon as possible
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CC Avenue customer support has been notified about the posted complaint.
Sep 13, 2018
Updated by Gurumurthy Bonavaram
Hello Sir, my self Gurumurthy. I got a call from [protected] to my number [protected] on 12 sept. 2018. the caller introduced himself as an employee of citibank. He told me that my credit card rewards points are going to expire and i have to renew it. Unfortunately as he was asking about the details of my debit card, i gave him all details. Then she asked me for "one time password code" or OTP CODE. Unfortunately i gave him that code also. That person asked me around 4 OTP codes and I gave him all as I thought he was an employee of Citi bank. After all this when I checked my balance i found that i have lost 39600/- . After that i blocked my atm card. THEIR TRANSACTION Details CCAvenue.com of 9900/- please refund my money as soon as possible

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I am Saikat Prosad Roy, i want to done a payment by Cc Avenue, My Payment deducted by bank but not receive by service provider, my order I'd isORD[protected], how can I get back my money or when the service provider get the money?

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