CC Avenue — money deducted from my account but still it not showing payment in sender account

Address:

CC AVANUE

I have initialization add fund in my idfc frist bank account through idfc mobile banking app on 06/10/2020 and made online payment using google pay upi. Amount ₹ 50000/- was deducted from my account but still it not showing payment status in my idfc bank account payment made through ccavenue. I have neither received any payment confirmation from idfc bank nor amount refunded to my account as this transaction pending.

Cc avanue regerance number :[protected]