[Resolved]  CC Avenue — order not placed - max fashion

I recently purchased item from max fashion app worth ₹329 online on 3rd sept. The payment was successful done through google pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible.

Upi transaction id:[protected]
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Sep 5, 2020
Complaint marked as Resolved 
CC Avenue customer support has been notified about the posted complaint.
Sep 05, 2020
Updated by Charvi Ballal
Money have been reverted back
Thanks!!
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Comments

Today I have ordered 3 items from max fashion app worth ₹999 online on 30 th sept. The payment was successful done through phone pay and the amount was debited from my account. But neither i'm able to see the item ordered in the order history nor received any confirmation mail from max fashion.
I request you to refund the amount as soon as possible.

I recently purchased from max fashion app worth of 799 rps on 29 sept .I paid through gpay and payment was successful but my order didn't placed on app nor i got any confirmation mail from max fashion.Please look into this matter and provide my refund back

I recently purchased from max fashion app worth of 699 Rs on October 2.i had payed the amount through gpay and the payment was successful but my order was not confirmed neither did I get any confirmation message from them. Kindly look into the matter and refund me as soon as possible

I have done a payment of Rs.999 for buying two dresses in Max fashion app but neither was the order placed nor did I receive any confirmation mail but the payment was successful. Kindly look into the matter I want a refund back as soon as possible.

i paid for my order through phonepe in max fashion app Rs.1278, but the order not placed & the order history is empty, please solve this issue & refund my amount .

I placed and order today (i.e. 21 Jan 2021) my money was charged through Google pay and was deducted from my account but the order was not placed.

My order no. Is[protected]
When looking on the site for recent orders, there is none and I haven't received any mail or sms from the site which means my order has not been placed but the money was deducted.

I would request you to look into this issue at the earliest and refund my money.

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