CC Avenue — payment deducted from the bank trice but not send to rudra center

T.I.M Hewa Walgamage

Website:

CC AVENUE and Rudra Center

I tried to pay inr 5503 to rudra center on 13/10/2017 for a shree yantra pendant (Order id32108bo1310) through ccavenue net banking. An error massage came three times and altogether inr16509 has been deducted from my-brother - in law"s credit card. But even a single cent was paid to rudra center

I emailed ccavenue several times and got no response regarding this issue. Now, i do not receive money or shree yantra pendent. Their website shows their transactions /recharge facilities are temporary unavailable. So, i am in a desperate position. I need to get my overpaid amount refunded (Inr11006) and pay inr 5503 to rudra center.

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from Sambalpur, Odisha

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Ramakrishnan Subramaniam

from Chennai, Tamil Nadu

Hi

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