[Resolved]  CC Avenue — Payment done but didn't receive confirmation from merchant Website

Hi, I have made payment through CC Avenue to a merchant Website.

The payment was successful but before it could get redirected to merchant Website for further confirmation, my internet was gone so couldn't get ahead.

My money was deducted but I couldn't get confirmation from merchant Website.

Please look into this as soon as possible.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 25, 2022
Complaint marked as Resolved 
CC Avenue customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, I have made payment through CC Avenue to a merchant Website cycle.in.

The payment was successful but i was not redirected to merchant Website for further confirmation.

My money was deducted but I couldn't get confirmation from merchant Website.

Pay my money to merchant or return it back to me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information