CC Avenue — Payment is made to CC Avenue but order is not placed

I have made an order to purchase Ramayana books from Gita Press.
I have made a payment through Google Pay and it got deducted from my account.
A confirmation has come via email from CC Avenue.
But the order is not placed on the Gita Press Website.

Kindly refund my payment.
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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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