[Resolved]  CC Avenue — Refund of railway booking.

Address:560016
Website:www.ccavenue.com

I had made a rail booking on 28th june 2017. i used the sbi debit card to do the same. after sometime the ticket idi not generate but the amount of rs.2510.92 got debited from my account.

The details are as follows.
POS [protected]

txn no:[protected] at www.ccavenue.com

Name. c.Nataraj
mob no.[protected].
please do the needful to refund me the amount.
Was this information helpful?
No (0)
Yes (0)
Aug 3, 2017
Complaint marked as Resolved 
CC Avenue customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2017
CC Avenue Customer Care's response
Mr.Natraj, as already discussed, we have processed a full refund of your transaction on 29th of June 2017, and the same shall reflect in your bank account within a maximum of 10 days. We appreciate your patience and co-operation.
Complaint comments 

Comments

Sir, I Mr. J. Marthin Khosla, Mobile No. [protected]
Ican't receive my Top Up amount from your company
csc id[protected]
sbi a/c no. [protected]
dated 11th. july 2017
sbi ref no. IHE6827602
Amount 5000/-

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CC Avenue
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    837
    Pending
    0
    Resolved
    144
    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
    View all CC Avenue contact information