CC Avenue — transaction failed but amount deducted

Hello team,

I was trying to pay my broadband bill to ttn broadband service. Amount was deducted from my account but not transferred to ttn broadband. So i paid again then it was successful.

Please check below transaction details

Transaction date : 18/04/2019 21:35:11
Order number : 670813
Ccavenue reference :[protected]

Please check and let me know.
Thank you,
Kaustav
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CC Avenue customer support has been notified about the posted complaint.
Apr 23, 2019
Updated by Kaustav Basu
Any Update on my issue?
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I tried making payment for bharat gas, but transaction did not happen. Now how to proceed to do payment? please gv instructions.

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