[Resolved] Ceat Tyres — Rude behavior of RCM | |||
Today I had one for checkup of my new bikes tyres. The shop owner told that the problem is fitting issue not the tyres. I told him to give me in writing so that i can take it to local Hero dealer from where i bought the motor bike. He refuse to give it so i started to record the video of our conversation and he threaten me .. pushed me and the scuffle broke out in which we both hit each other. Then the RCM of our company came and threaten me. He tried to lock me inside the CEAT office of Ahmedabad which was above the same shop. I called police quickly. Thanks to police that they came in time. CEAT's RCM of gujarat instead he should try to resolve the thins smoothly he instigate it. He was shouting one me in English as Im illiterate who will listen what ever he 'll say. But I keep mum until the police come. He was assisted with other two people from CEAT's office. I lodge the complain but later withdrew it on the suggestion of police Inspector who got my problem solved. I'm posting it here so that you should know ... what kind of staff you have ... i would kicked his balls... but as Im law abiding citizen I waited for police to come and sort out the things. He was trying to lock me up and beaten by the staff...I'm giving this in local news paper also and going to shame him and CEAT on social media. Was this information helpful? | |||
Sep 13, 2016 Complaint marked as Resolved Assurance of action against miss behaving RCM. Satisfied with the response of CEAT team. Hope, CEAT will improve there service procedure polices more clear. CEAT Tyres customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 CEAT Tyres Customer Care's response Dear Raj, We apologize for the inconvenience caused. We request you to write to us through this link and we will get in touch with you: http://www.ceat.com/Tyre-Care-Complaints.aspx Regards, Team CEAT | |||
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No action taken by company regarding my complaint.
With Regards
Sonu
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