[Resolved]  Celkon Mobiles / Celkon Care Stores — Exorbitant cost of battery

Address:

Hyderabad, Andhra Pradesh

Celkon website shows Rs.130.00 as battery for A97 model. CELKON CARE (ESCEL Communications, Ground Floor, Vertex Pearl, Dr.A.S.Rao Nagar, Hyderabad) charges customers Rs.400. Does Service tax / Local tax cost that much. why cannot the company send for online orders. Want to complaint against the company and its service centres for such restrictive trade practices.

Even when the mobile was purchased one of the company representative had taken the mobile, kept with him for more than 45days and returned problem unrectified. Still that probelm persists. Even the selling outlet (Univercell) does simply say hand over mobile to celkon care.

Really fed up with them. But do not want to leave them just like that. Matter has to be taken up and redressed.

Please guide.