Central Bank Of India — ATM debited

Address:400066

I removed 500rs via atm from my account, 1000 was debited instead. I received a message that 500 is removed, yet the remaining amount in my account is 500 less. I called the customer care service but no one is picking up the call. Ive never had a problem uptill now with cbi, please uphold that reputation. I just want to know what has happened in this process. Kindly help me in this issue.
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