Central Bank Of India — automation

Address:

Hyderabad, Telangana

I have observed that some procedures are not automated in your bank. i have taken home loan from your bank and while taking the yearly statement for it returns purpose, the statement for intrest and principle component was not generated automatically as will be seen in other financial firms. i observed the bank manager calculating manually using calculator and writing in the format.
With this later i could see the calculations were wrong.
As there is a possibility of such type of mistakes to any customer, i request your bank to automate the process, so that, not only interest certificate but also the period pending for further emi payments can automatically be shown even in the case of partial prepayments of the loan.