Central Bank Of India — complain about miss transaction

Address:

Shravasti, Uttar Pradesh, 271831

My self surendra bahadur singh a/c no. Is [protected] in cbi bhinga branch pentionar.7th june 2018 at 11.28 a. M iam debited 10000 rs but i have not get any amount in hand but in my account 10000 rs will be debited and after 72 hr we not get our money return. While at customer care when call then the customer officers are tell that debited amount will be back within 24 hr.
So i am 67 year mentioned suffering from that problem so please solve my problem immediately.
Thank you.