[Resolved] Central Bank Of India — Refund not processed by central bank.

 
1 Review
Dulha kangan stores, shujalpur road, Pachore. District : Rajgarh., India
 Farooqfrk on May 28, 2020
Hello, i ordered a mobile phone which is redmi note 9 pro 4gb 64 gb variant in glacier white colour of 13999 inr. On amazon at 12th of may 2020. Which got delivered to me at 16th of may. The product which i received was defected it's screen had white stripes all over it in display. So that i made a return and ask for replace instead amazon offered me the return because o[censored]navailability i accepted the return and returned the phone they issued a refund amount 13999. On 19th of may. When i tracked my refund on amazon app it was saying that refund has been made between 22-24 of may 2020. I contacted the amazon call center they said that refund has been initiated from them and they gave me a reference number. And they ask me to contact the bank so that i called the customer service of central bank of india and they told me that they don't provide such services to check the refund or track refund amazon is providing you wrong information we can't do anything.

Please help me. I saved money from a very long time to buy that phone and now i am regretting it.

My bank account name is : mohd. Farooq agwan.

Account number : [protected]

Refund not processed by central bank.
Complaint marked as Resolved 2020-06-05 14:51:58
Thank you so much for resolving my issue. I got call from central Bank they asked me the method of my payment. And resolved my issue after my complaint on consumer complaints.in

Complaint Status


[May 29, 2020] Central Bank Of India customer support has been notified about the posted complaint.
Updated by Farooqfrk May 28, 2020
Here is the mail which includes the refund reference number. Please help me. Thanks.

Updated by Farooqfrk Jun 01, 2020
Dear Team,
I still did not get my issue resolved.
Central Bank of India still not helping me in anyway.
Updated by Farooqfrk Jun 03, 2020
Dear team,

Yesterday at 2 June 2020 i got a call from my home branch and they just asked me how you did the payment?

I said the payment method was through my card. And after that they just simply hang up on me. They don't even bother to update me about the issue.
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    Central Bank Of India - Refund not processed by central bank.