Central Bank Of India — Refund of my money for returning of product for Amazon

Address:

04605 ,Saguna more branch Danapur cantt Patna

Dear sir,

I "Prakash Chandra Azad", A/c - [protected], Mob.- [protected] am a regular customer of Central Bank of India.
I want to state that I have purchased a product amount of 585 rupees at Amazon online shopping and I have paid the amount through my Debit card. Then I have cancelled my order and the amount of 585 rupees has been refunded to me by Amazon on[protected] and the refund reference no is #74332740216021581332096. But i have not yet received my refund money in my account.
I have contacted many times to my bank branch but the manger and staffs of banks are not responding at all. They are behaving very rudely.
I have attached mail of amazon by this mail and my bank account statement.
Therefore, i request you kindly look into this matter .

Your sincere customer
Prakash Chandra Azad.
A/c. - [protected]
Mob. [protected]
Date[protected]