Central Bank Of India — Refusal from providing service and misbehaviour by branch manager and cashier / accountant

Address:	Muzaffarpur, Bihar, 842001
Website:	www.centralbankofindia.co.in

I visited C.B.I, JHURAN CHAPRA BRANCH, DIST MUZAFFARPUR (BIHAR)today 28.03.17 for depositing a cheque into my savings account no.[protected]. As I wanted to confirm credit of cheque as I was not sure whether the account concerned has sufficient balance or not, i requested the cashier to credit the cheque in my presence. But he refused to my request. I then approached Branch Manager, for the same but he was more harsh and humiliated me for being a small saver of money and upon my insistence for service asked the bank security guard to push me away. I am a fresh entrepreneur in coaching industry apart from being a Govt Secondary School teacher. Being a fresh entrepreneur I do not have big sums in my account. But the way B.M humiliated me, it appeared that only the rich big depositors deserve a dignified treatment from bank employees. This is the state of public sector bank employees, who have nothing to think about future prospects of banks/nation. Humiliated this way in the days of my struggle towards economic prosperity, would I ever like to have a banking relationship with such banks in future when I become a big name in industry. For sure pvt sectors bank will take the edge in future, if the customer relationship of public sector banks remains the same.
My friend ZILLUR RAHMAN who accompanied me is an eye witness of this incident.