Central Bank Of India — statement not received

Address:

Solapur, Maharashtra, 0217

I am vishwas Uttreshwar sathe.I am customer of central bank of India.my seving account in central bank of India.I am using the central bank of India, s application cent mobile.There are very good option for customer service.There are one option for email statement.I sent message for statement.Message is gon, But statement not received, why ? I tried 4-5 time.Reply received 'I accepted your statement request', but statement not received, Please help me.I need bank's statement, please help me.