Central Plan Scheme Monitoring System [Pfms] — Jrf payment

My pfms shows payment successful but it is not credited in my account. The portal shows name other than mine. I contacted the bank they couldn't help track the transactions. Please help
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    Central Plan Scheme Monitoring System [PFMS] Phone
    +91 11 2334 3860
    Central Plan Scheme Monitoring System [PFMS] Address
    3rd & 4th Floor, Shivaji Stadium Annexe, Connaught Place, Shaheed Bhagat Singh Marg, New Delhi, Delhi, India - 110001
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