| Address: | B 31 Savanna Heights Golden Green Park, Bareilly, Uttar Pradesh |
Sir, i would like to draw your kind attention towards non receipt of bill w. E. F 1/12/2018 to 31/03/2019. Today i have received my bill in respect of consumer no. Db02511 for the cycle 01/04/2019 to 31/05/2019 and it has been observed that interest for rs 50/- has been charged due to non payment of my previousf bill. It is intimated that i have not received my previous bill due to that i was unable to pay the same in due time. It is also intimated that for last few years i am paying all the bills within stipulated time through net banking.
Few days earlier, i met with your representative mr. Vijay awasthi. I have intimated the same to him through my application (Address to your good office) and he has committed me to take action on this matter.in spite of that interest have been charged which is not appreciable as per customer satisfaction. It is therefore requested to look into the matter and resolve the issue at the earliest.
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