[Resolved] Cera — sanitaryware (toilet seat) | |||
Cera Anglo-Indian toilet seat installed developed a crack from outside. When I raised a complaint at Cera, the executive attended the request, and visited my house. He simply said that the crack is developed because of over-tightening of screws, and went off. Now, it has been 1 yrs and 3 months since I took the possession of my new house, and facing this type of problems in sanitaryware. Here, the manufacturer of product is blaming the builder, and the builder blames manufacturer; but overall, the person who is in loss is always the consumer/customer/end user (that is the common man). The common man suffers financially and mentally. Was this information helpful? | |||
Jun 13, 2023 Complaint marked as Resolved Cera person visited my house to inspect the cracked toilet seat. He blamed the fitter who wrongly fitted the seat, and it gradually developed a crack.
Finally, builder replaced the seat and fitted new one for me. | |||
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