[Resolved] CESC (Calcutta Electric Supply Corporation) — E-receipt not generated but account debited
Kolkata, West Bengal, India
I have paid a bill for consumer no. [protected] amounting to Rs. 7344.49 from my United Bank of India Net Banking on 20.11.2014 at 13:39:18 Hrs. Unfortunately, the E-receipt has not been generated but the amount has been debited from my bank account. Transaction reference no. is CESC / [protected]. Please make sure that the amount has been credited to the above consumer no.. Otherwise investigate properly and do the needful and issue me the e-receipt or credit the amount to my bank account, i[censored]nsuccessful so that I can make the payment again.
Complaint marked as Resolved
CESC issued me the E-receipt immediately on receipt of the complaint on my email id [email protected] Excellent service.
[Nov 21, 2014] Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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