Cheapticket.in / Airtickets India — refund not processed and no one is responding to our calls

Address:Gautam Buddh Nagar, Uttar Pradesh

We booked Jet airways through cheapticket.in. since airline cancelled the flight we asked for refund and we did receive email that full refund will be initiated within 5-7 working days on 12/04/2019. Now when I call them they don't respond to our calls or email. I have read many complaints against cheapticket and they have done this to many people. I am going to file complaint against them in consumer court.
Booking id: 15662037
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