DONT BOOK CPM, please go for other options. Don't suffer later.
I have booked for pickup from 27.11.21 and drop was promised around 7pm on 28.11.21. I requested that I will pay half and remaining will be paid once delivered.but they need full amount so I did. Pickup on big lorry and they dropped the things at Madurai office and went off on 28.11.21. I didn't have any tracking id or driver no. No one informed I will be receiving late. Later with some random tracking I got a driver no, he said the things was dropped on madurai and it was fully wet.
Next day on 29.11.21 received a cal that things was moving from Madurai around 7am and then the Madurai no didn't pick after. As there will only 3 to 4 hrs to reach Ambasamudram, they came around 4pm in eve. No tracking after that. I[censored] call chennai ofz they told to ask Madurai ofz. I[censored] call Madurai ofz they told to ask tirunelveli ofz. They will simply drag the timing and will not inform where they are coming.
Once they reached I was shocked, things were wet, they reached home in small Tata ace.my tv box, ac box, mattress sofa and wooden cot will fully wet. It was loss around Rs.30000. I want to complaint but the person who delivered was intended only about sign on bills on receiving end.
Once they left, I have complaint to number where I booked.they started talking harshly. There was attitude in their talks as their service was over and got money. But who will bear my loss?.
I was politely requesting that I understand that some boxes were wet, that is acceptable. But the matress cot, vehicle changing, unproper packing, not delivered on time which I can't accept it.
One of the labour she told that I need to insure to get the compensation..what the hell? Will she say the same if it happens to her. They took my home things on sharing basis which they DIDN'T INFORM me.
To CPM: Pay my compensation and change ur employees attitude. It's my things and I have paid fully. That's not the way to handle customers.
Once u paid they never care, please be carefull.
BETTER CHECK for other packers and movers.
Worst worst worst
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