Cherrinet — Incorrect data usage reported

Address:Chennai, Tamil Nadu, 600089
Website:www.cherrinet.in

Hi - i have been using cherrinet fibernet connectivity for the last 3 months and i see they are spiking up the data usage unreasonably. I have a 50 gb download and upload limit and every month they report that i have completed the entire 50 gb download within 10-15 days. I have installed bandwidth monitoring tools in my laptop and there is a huge discrepency between my bandwidth monitoring tool and usage reported by cherrinet. I raised several complaints with them but they didn't resolve and all my tickets were closed. I would appreciate if you can help me resolve this issue.
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My son has paid Rs.1179/- for Cherrinet internet connection in Sep.2018. The executives whom he contacted assured that the internet connection will be provided within two days. But so far we have not got the internet connection. The company is not bothered to refund the amount also, in spite of our repeated requests.

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    Chennai
    Tamil Nadu
    India
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