Cholamandalam — cibil not cleared but account settled two years before

Address:

621009

I am a ex customer of your organisation.i was the guarantor of agreement number : XSHUTYV[protected]. Which was settled all payments last three years before by me.And I was borrower of XSHUTYV[protected]. Which was settled the complete payments last year by me. Both the accounts are reflecting in CIBIL still today also mentioned as overdued account. Last year also I visit your trichy thillainagar office. They told me that was not our work automatically it will get clear. Today 07.07.18 visit your branch they told me officers not in office you may come Monday. After that I gave one requesting letter for clearing that. Finally I decided if it’s not cleared as soon as possible I will make some legal action with your organisation. I don’t have any other way to correct it. My cibil score get spoiled because of the Chola thillainagar trichy branch officers.