Cholamandalam — Uneven tenure

Address:Kumbakonam

Helo sir am sathish kumar, I’ve taken bike loan in 2019 October for 36months. In COVID I was adviced me to pay loans even in moratorium period to avoid interest hikes and I paid my dues... but recently I was came to know that my tenure was reversed to 42months so I called my executive they said I need to pay interest in moratorium period for 6months even though I paid and they converted it as extra dues.they asked me to pay interest as extra dues I don’t know why this was happened even paid dues in moratorium

Daily executive calling me twice a times and insisting me to pay loans for another 6months and they r saying it was not updated in their server so I visited branched and explained the issue to get statement. In statement clearly it shows that I paid interest and they mentioned all my moratorium interest was reversed.lethargic answer from branch since I visited 20days ago that they will call me again but since I hadn’t got any calls due to this my cibil score was down and I got health issues I was trenches to internal pressure of SUCIDE like many people had did in their past. they are calling me to pay dues which I don’t need to pay I lost my happiness because of getting calls daily so I kindly written a complaint to take action towards it and company needs to pay me for providing wrong information... Thank you🙂
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