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Cholamandalam — Vechile loans

Our vehicle no is TN38CU 5539

We have availed a car loan from cholamandalam finance
Due to covid 19 our emi is pending for one month and the present emi is on 05th of this month
Due to our business issues we are not able to honour the payment on time, but we are paying the emi on the same month
you can have a record, for one month pending emi, i do not the people who came to my house from the cholamandalam finance unknowingly
behaved vulgar
my wife is alone and they behave unwantedly and badly and stupidly,

We informed that we will pay the payment
but even though they are talking vulgar to my wife and my wife was totally admitted in the hospital
due to tis, we have a record the people behaviour in our home -

the recovery team agent name sri kannan associates and his name is jagadeesan

and the collection person prabu behaving unwantedly created a problem and shouted my wife and we are having a record
all voice record of that

if anything is happen to my wife the cholamandalam finance has to take steps to recover my loss
she is admitted in the hospital

we have given many complaints and grievances with the customer care centre no action was taken place

is this the way and behaviour of cholamandalam finance

if anything is happened to my wife then the cholamandalam is responsible

already she got operation,

the collection
Prabhu from saibaba colony branch,
Siva from saibaba colony branch and jagadeesan recovery agent
Sri kannan associates, troubled me

We are going to take legal action against them and we are going to take a complaint on ombudsman
fails in this complaints will take a legal against cholamandalam finance for the loss and recovery of my wife

thanks and regards
S.hema
[protected]
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Mar 04, 2021

Complaint Status

Cholamandalam customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by Sreenivaasan Sreenivaasan
the way and the behavior of cholamandalam team and the collection agent even this covid 19 is unbearable situation, which is not at all acceptable, we have a human rights for once behavior

so much of frustation to me and my wife and totally upset, for the behaviour of the cholamandalam team recovery agent for one month emi pending - the person two black rowdys came and fight with my wife indecently, uneducatedly behaving like this is ???? - unacceptable

we are not denying for the payments even after we informed that we will pay they want to recover the car???/
how???
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    Cholamandalam
    Customer Care Service
    Customer satisfaction rating
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