Christian Medical College — Cmc is misleading patients

Address:	Vellore, Tamil Nadu, 632004
Website:	www.cmch-vellore.edu

The image I had of Christian Medical College, Vellore totally topsy-turvied today. For me it was a complete loss of time, loss of money and loss of energy.
The only gain I had was the bitter experience about CMC. The whole purpose of travelling from West Bengal to Vellore for my parent's treatment has been completely defeated.

On 11th Nov 2016 I had booked an appointment with Dr. Vikram Mathews. I got the appointment on 17th Jan 2017.
When I came here on 17th Jan in the hospital, I saw utter mismanagement and chaos.

Day 1:
Our appointment time was at 1.30pm. After waiting for more than two hours we were called by a junior doctor (Dr Viswadeep). The juniour doctor was the one who listened to our case and conducted some physical examination. Then we went to Dr Vikram Mathew's chamber and within one minute the junior doctor presented the case to the senior doctor. He was fumbling and was forgetting the details. Dr. Vikram Mathews didnt even speak to us. We were there inside his chamber for literally less than 2 minutes. Then we were given a series of tests which we had already done once during our treatment at Kolkata.

Day 2:
On the second day we were again made to wait for a very long time (More than 3 hours). There was no security gaurd inside Room 13 of Hematology building and people were coming at random with their problems. Some had to get a slip signed by the junior doctors, somebody needed to submit some forms, etc. After around 3 hours, the junior doctor met us only to present a list of further tests that need to be done. Dr. Vikram Mathews did not even meet us today.

Day 3:
Again after waiting for more than 3 hours when our names were not being called, my mother went inside the room and twice enquired about the status of her appointment. They told us that we will be called. We waited and waited and after a long time the juniour doctor called us to inform that Dr. Vikram Mathews was on leave that day. If he was on leave, why were we not informed and how could they book an appointment (For every repeat appointment they charge rs 220)? He then asked us to do another round of test.

For three days we went there and only on the first day the senior consultant met us but didnt even speak a word with us. We were inside his chamber for literally less than 2 minutes. On the second day, he didnt even meet us and on the third day he suddenly went on leave although our appointment was booked.

On all the three days, we were asked to conduct sets of blood, urine and stool tests. They could have given all the tests on day 1 itself but they chose otherwise.
They could not determine the cause of illness and we were forced to go back