| Address: | Darjeeling, West Bengal, 734311 |
Dear sir/ madam,
I uzzal rai (Patient hnum:211086h) from darjeeling had an appointment with gastroenterology on 11th may 2018. We had reported to mro 110 at 9:15 am and they informed us to wait in the seating area and we had been waiting there until 6:00 pm however nobody else call out our name. Therefore we enquired with mro counter and came to know that our file has been closed with the remarks of absent and they refused us for further help. We had taken the appointment on 26th april and already spent 15 days for it, hence we are unable to extend the time for another appointment due to finencial issue and limited time.
I would like to request you to investigate the issue how the negeligence was done by the staffs.
We are disappointed with the service because we came with the big hope.
Thanks and regards,
Uzzal rai / sharmila rai
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