CIBIL — Still CIBIL had not yet resolved the dispute complaint request created for the past 4 months

Address:

Coimbatore, Tamil Nadu

Subject: Still CIBIL had not yet resolved the dispute complaint request created for the past 4 months. How to proceed further? My Self Vinoth Kumar, Currently I don’t have any loan and credit card. Four months ago, I took the CIBIL report using my old PAN number for Housing loan purpose & the CIBIL report revealed that there were many loans and credit card associated with this PAN card. After I read the report completely, I came to know that PAN has been allocated to two persons( Myself & Other person living in Chennai). We both having the same name and same DOB. Again I tried to generate the CIBIL report using my passport and driving license number but I had received the same report and I believe the system is searching & generating the report based on Name & DOB. I had approached Income Tax Department to resolve this issue, they advised me to apply new PAN Card to avoid this issue. so I requested and they allocated new PAN Number Then, I have applied for fresh CIBIL report using my new PAN NO & they requested to submit KYC document. Even I have submitted KYC document, the CIBIL report blindly taken wrong report using only Name and DOB and sent. I am 100% sure that CIBIL report system takes report only using DOB and NAME and doesn’t consider any the other input identity such as PAN, Passport no, driving license no or voter id. I have approached various banks to get Home Loan & Because of the above issue, they have rejected my application. Below are the dispute id’s and escalations which are I raised on CIBIL in the 4 month. Dispute IDs: D[protected], D[protected], D[protected] Grievance Escalation level 1 (Online Grievance ID: GR[protected] Grievance Escalation level 2 (Online Grievance ID: GR[protected] Grievance Escalation level 3 (Online Grievance ID: GR[protected] Please any one let me know how to resolve this issue?