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Cigna TTK Health Insurance

[Resolved]  Cigna TTK Health Insurance — didn't initiated refund after policy cancellation

Address:Mumbai City, Maharashtra

Regarding policy #PROHLR[protected]

They have asked me to pay for the loading amount, even after the reports were normal. So I refused to pay and ask for the refund and cancellation of my policy.
Now it's been 8 days and haven't received any mail regarding the status of my policy or refund status. Seems like a complete wastage of time, in such a digital way, we need to chase them for refund is such a shame.
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Oct 26, 2018
Complaint marked as Resolved 
So after 11 days and multiple followups they have refunded the amount.
Cigna TTK Health Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
Cigna TTK Health Insurance Customer Care's response Dear Mr. Vishal,
We regret the inconvenience caused, we have escalated your issue to the concerned department. Our team will get in touch with you soon.

Regards,
Team Cigna TTK
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Dear sir,

Please send me a Premium receipt for the year 2018, Policy No.PROHLT[protected] Customer ID [protected].

Regards

Harold M. Menezes
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