[Resolved] Cinepolis — fun mall ticket

Induja86

from Coimbatore, Tamil Nadu

Address:	Coimbatore, Tamil Nadu
Website:	www.cinepolisindia.com

Please don't book tickets directly with cinepolis through which fun mall tickets can be booked directly. Amount got debited from account but ticket was not booked. Till not thery only keep sending mails to email id saying that our feedback is more important to improvise but never took effort to refund the amount though sending a complain to their customer care regarding this. Decent looking actual cheaters. Bookmyshow is better option to book tickets though we pay extra commission rather loosing money without ticket becomes unbooked in booking through cinepolis. India is unfortunate to some extent with business cheaters like cinepolis.

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Aug 30, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Cinepolis India Customer Care's response Dear Customer (Induja86),

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.

Verified Support

Jul 28, 2017

Cinepolis India Customer Care's response Dear Customer (Induja86),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinepolis.