[Resolved] Cinepolis India — about my refund

Gaurav Paithankar

from Indore, Madhya Pradesh

Address:	Gwalior, Madhya Pradesh, 474001
Website:	Cinépolis

I had booked the tickets of saturday sanju movie on 2:05 pm as the amount is deducted from my account but ticket not generated neither the refund is initiated to my account except all this
I continuously giving the mails to the company but they does not reply of just a single mail about my money refunding process..
My transaction id of my account[protected]igadvzmfb0

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Jul 31, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

Cinepolis India Customer Care's response Dear Gaurav Paithankar,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards,
Team Cinépolis