[Resolved] Cinepolis India — air conditioner not working | |||
I am watching sajjan singh rangroot in cinepolis of mall of amritsar, amritsar. The air conditioner is not working even after half hour of complaint. I am seated at c14-c17 and i have to literally leave the theater because of this issue. Please make it worth for people to watch the movie and atleast educated supportive staff to listen to your complaint Was this information helpful? | |||
May 10, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Mar 30, 2018 Cinepolis India Customer Care's response Dear Customer (singhjai4u), Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema Name at [protected]@cinepolis.com with your ticket number (23669) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support Apr 09, 2018 Cinepolis India Customer Care's response Dear Customer (singhjai4u), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
 2 Comments | |||
Comments
Hi,
I am not able to redeem my points, I have logged into cinepolis website and clicked on 'Redeem Now' button but not able to redeem it. Could you please let me know how to redeem points.
I am not able to redeem my points, I have logged into cinepolis website and clicked on 'Redeem Now' button but not able to redeem it. Could you please let me know how to redeem points.
Cinepolis India Customer Care's response, Apr 5, 2018
Verified Support
Dear Customer (prashantoct7),
Thanks a lot for reaching out to us! Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Do let us know in case you are unable to redeem the points, we'll be glad to assist you.
Website: http://www.cinepolisindia.com/
Regards,
Team Cinépolis
Thanks a lot for reaching out to us! Please note that you can redeem the Club Cinépolis points through our website/app and at the Box Office. While booking tickets via the website, you'll find Club Cinépolis option on the payment page. Click on the Club Cinépolis box and then proceed with the details to redeem your points. Do let us know in case you are unable to redeem the points, we'll be glad to assist you.
Website: http://www.cinepolisindia.com/
Regards,
Team Cinépolis
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Based on your clarification we would be buying tickets on or before this financial year.
Your support on above issue would be grateful.
Thank you for writing to us. We wish to inform you that your Club Cinépolis points have been expired on 31st March 2018. Do let us know in case you need any further assistance.
Regards
Team Cinépolis