[Resolved] Cinepolis India — amount charged but ticket not booked

Jyoti kumari A Jain

from Mumbai, Maharashtra

Address:	560004
Website:	www.cinepolisindia.com

Today 21st april 2019, i paid for booking of avenger movie via transaction number :[protected]igafyzbvm7 an amount of rs. 281 for the show dated 26th april 2019 for the show tuned 2.20 at the cinepolis eta mall, bangalore.

But the ticket wasn't booked but the amount was charged to my bank account.

Kindly credit back my amount or reconfirm the same booking at the earliest.

Jyoti ka jain

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Jun 6, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Apr 21, 2019

Updated by Jyoti kumari A Jain I have booked another ticket, so kindly refund my amount at the earliest.

Verified Support

Apr 22, 2019

Cinepolis India Customer Care's response Dear Jyoti,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (70718) in the subject line so that our team can assist you

Contact number.:
Email ID:
Mode of Payment:

Regards,
Team Cinepolis

Verified Support

Apr 29, 2019

Cinepolis India Customer Care's response Dear Jyoti,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis