[Resolved] Cinepolis India — amount charged but ticket not booked
Bangalore, Karnataka, India
JyJyoti kumari A Jain on Apr 21, 2019
Today 21st april 2019, i paid for booking of avenger movie via transaction number :[protected]igafyzbvm7 an amount of rs. 281 for the show dated 26th april 2019 for the show tuned 2.20 at the cinepolis eta mall, bangalore.
But the ticket wasn't booked but the amount was charged to my bank account.
Kindly credit back my amount or reconfirm the same booking at the earliest.
Jyoti ka jain
Complaint marked as Resolved Jun 6, 2019
[Apr 21, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Apr 22, 2019
Sorry for the inconvenience. Kindly share the following information at [email protected] with your ticket number (70718) in the subject line so that our team can assist you
Mode of Payment:
Verified SupportCinepolis India Customer Care's response, Apr 29, 2019
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
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