[Resolved] Cinepolis India — amount debited but ticket not booked for the show

[Resolved] Cinepolis India — amount debited but ticket not booked for the show

S Saravanan Kannan from Bengaluru, Karnataka

Hi team, I was trying to book 4 tickets for the movie "tik tik tik" on 29th june 2018 for 30th june 2018 morning show 10:30 am and when i get into the payment gateway, the transaction has been failed, hence the ticket was not booked, but i got the alert message saying that the amount of rs. 700 has been debited from my account. Kindly refund the amount as early as possible. Regards, Saravanan kannan Was this information helpful? No (0) Yes (0)
Jul 31, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jun 30, 2018 Cinepolis India Customer Care's response Dear Saravanan Kannan, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards, Team Cinépolis
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