[Resolved] Cinepolis India — amount debited but ticket not generated | |
I have advance purchase 2 (Two) movie tickets dated for 15.08.2018 but amount debited my account of rs. 560/- till now no booking ticket confirmation received from your end. Already sms confirmation provided by bank - thank you for using state bank internet banking. Reference no. For cinepolis india private l transaction of rs. 560.0 from a/c ending 1981 on 14-aug-18 at 13:18 is igaedszid0. I have attached bank mini statement for debit confirmation. Kindly send me my ticket as soon as possible. Please see the attached mini statement.
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Aug 15, 2018 Complaint marked as Resolved email - [email protected]
Mobile No. 9874933223 Cinepolis India customer support has been notified about the posted complaint. Verified Support Aug 16, 2018 Cinepolis India Customer Care's response Dear Bilas Parui, Thanks for writing to us. Could you please confirm if you have received a ticket confirmation email from [protected]@Cinepolis.com on your registered email ID? Please check your spam folder as well. Regards, Team Cinépolis | |
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