[Resolved]  Cinepolis India — amount debited ticket not booked

Address:Kolkata, West Bengal, 700041
Website:www.cinepolisindia.com

Hello! Yesterday i tried to book tickets for padhmaavat at cinepolis lake mall for the 5pm show. The amount of 1020rs is debited from my account. However the tickets weren't booked. I want to get a refund as soon as possible.

This is very unprofessional behaviour from such a big site. I am a student and don't have ample money to book tickets number of times. Please refund my money back asap.
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Mar 3, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2018
Cinepolis India Customer Care's response
Dear Shalini Mukherjee,

We apologize for the hassle. We're actively working on your concern and we will get in touch with you shortly regarding the same.

Regards
Team Cinépolis
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