[Resolved] Cinepolis India — amount deducted but no tickets booked | |
No tickets have been booked from your side, but payment has been deducted from my account While booking through cinepolis app amounting to rs 1, 004 dated 08/11/2019 for movie bala. Please issue refund immediately. Upi transaction id is[protected] Name: lakshay gandhi Registered mobile number : [protected] Registered email id : [protected]@gmail.com Was this information helpful? | |
Dec 11, 2019 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Nov 09, 2019 Cinepolis India Customer Care's response Dear Lakshay, Thanks for writing in. We would like to inform you that we have checked our system and have found that the amount was not received by us and hence we cannot refund. If you wish, you can rebook your tickets. Furthermore, we request you to get in touch with your bank for further assistance. Regards, Team Cinépolis | |
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