[Resolved] Cinepolis India — amount deducted but ticket not booked | |
Amount deducted but ticket not booked on 27 apr 2018 for movie avengers infinity war for evening show 8:15 pm, amount debited from my account is rs.250, App doesn't showing any status that i booked any ticket. Upi reference no. Is[protected], please check and resolve my issue. My email is manjeet. [protected]@gmail.com Mobile no. Is [protected] Was this information helpful? | |
May 29, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 28, 2018 Cinepolis India Customer Care's response Dear Customer (manjeet7811), We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |
 4 Comments | |
Comments
how much time does it take to resolve my problem?
it is more than 10 days now, still my problem not resolved
Cinepolis India Customer Care's response, May 12, 2018
Verified Support
Dear Customer (manjeet7811),
We understand that it is taking longer than usual. However, we would like to assure you that we are closely working on your concern and will share an update with you shortly.
Regards
Team Cinépolis
We understand that it is taking longer than usual. However, we would like to assure you that we are closely working on your concern and will share an update with you shortly.
Regards
Team Cinépolis
its more than 20days now, still my problem not resolved.
Cinepolis India Customer Care's response, May 20, 2018
Verified Support
Dear Customer (manjeet7811),
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards
Team Cinépolis
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards
Team Cinépolis
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We are already investigating the matter and will connect with you soon to provide the resolution. Please allow us some time.
Regards
Team Cinépolis