Cinepolis India — amount deducted but ticket not confirmed

Today i booked two tickets for chichore movie 6.25 pm show, the amount for two tickets detected from my bank account but ticket is not generated yet please tell me when i will got my money back or before starting a show i will receive my ticket. And give me the contact number of your company coustmer care so that i can contact with to know the status of my issue.
My mail id is - vinay. Rawat.[protected]@gmail.com
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Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Cinepolis India Customer Care's response
Dear Vinay,

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number ( 85024 ) in the subject line so that our team can assist you.

Contact number:
Cinema location:
Mode of Payment:

Regards,
Team Cinépolis
Verified Support
Sep 19, 2019
Cinepolis India Customer Care's response
Dear Vinay,

Information about your complaint is still awaited from you. Feel free to get in touch with us in case your concern is still not resolved,

Regards,
Team Cinépolis
Sep 19, 2019
Updated by Vinay8533
Problem resolved
Complaint comments 

Comments

Email id is not showing properly please send me proper email id it is showing [protected]@cinepolis.com in my mail

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