[Resolved] Cinepolis India — amount deducted but ticket not generated

Surbhi Choubey

from Jabalpur, Madhya Pradesh

Address:	Gwalior, Madhya Pradesh, 474002
Website:	WWW.CINEPOLIS.COM

I booked tickets for sui dhaga and made payment of rs.795.00. Amount got deducted and then the showed session expired. Please initiate my refund as early as possible.
Ref. No is[protected]igaelpezz6
Date of booking: 29/09/2018

I tried to call on customer care but it is constantly switched off. I even mailed on [protected]@cinepolis.com but no reply from their side. I just want my refund back any how or else, i have to go to consumer forum for complaining.

Was this information helpful?

No (0)

Yes (0)

Nov 16, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2018

Cinepolis India Customer Care's response Dear Surbhi,

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (46994) in the subject line so that our team can assist you.

Regards,
Team Cinépolis

Verified Support

Oct 13, 2018

Cinepolis India Customer Care's response Dear Surbhi,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.