[Resolved] Cinepolis India — amount deducted but tickets not booked

ashu272

from Ahmedabad, Gujarat

Address:

Gwalior, Madhya Pradesh

Amount deducted for the tickets but tickets havnt booked.
Transaction was done by ‘cinepolis india’ application.
At 17/8/2018 9:12 AM
I have also received Reference No. for Cinepolis India Private L of the transaction.
If you need any other information feel free to contact me.
Kindly revert as soon as possible.
Name- Ashu pratap Shrivastava
Place- Gwalior

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Sep 18, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2018

Cinepolis India Customer Care's response Dear Ashu Pratap,

Thanks for reaching out to us. Could you please confirm if you have received a Ticket confirmation email from [protected]@Cinepolis.com on your registered email ID? Please check your spam folder as well.

Regards,
Team Cinépolis