[Resolved] Cinepolis India — Amount deducted but tickets not issued

[Resolved] Cinepolis India — Amount deducted but tickets not issued

H harshithags from Bengaluru, Karnataka

I had booked tickets for katru veliyidai for april 9th 2017 4:10 p.m show in royal meenakhsi mall bangalore.. ticket amount has been deducted from bank account but no tickets issued.. please refund my money as soon as possible. its a very common problem of cinepolis online booking... no response from customer care mostly.. very dissapointing. txn:[protected] amt : rs. 835.89 regards harshitha email:[protected]@gmail.com Was this information helpful? No (0) Yes (0)
May 15, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 Cinepolis India Customer Care's response Dear Customer (harshithags) Sorry for the inconvenience. Kindly share your contact number at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Apr 07, 2017 Updated by harshithags my contact number is [protected] Verified Support Apr 09, 2017 Cinepolis India Customer Care's response Dear Customer (harshithags) Thanks for sharing your contact number with us. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Team Cinepolis. Verified Support Apr 13, 2017 Cinepolis India Customer Care's response Dear Customer (harshithags) We hope this concern has been addressed. Please connect with us again on [protected]@cinepolis.com in case you require any further assistance. Regards, Team Cinepolis.
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