[Resolved] Cinepolis India — amount rupees 800 debited from my account

sach_6

from Jammu, Jammu and Kashmir

Address:	160071
Website:	MOVIES

I tried to book four tickets [seat number C7, C8, C9, C10] of Vadhaiyan ji vadhaiyan at Cinepolis Bestech mall, Mohali dated 14-july-2018 at 8:25 pm showtime. An amount of 800 Rupees has been debited from my bank account but the ticket is not sent to my email or mobile number.
Please look into this matter as soon as possible and please send the tickets.

Date of movie: 14-July-2018
Movie Name: Vadhaiyan ji vadhaiyan
Movie Hall: Cinepolis, Bestech mall, Mohali
Showtime:8:25 pm
seat Number: C7, C8, C9, C10

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Aug 25, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Cinepolis India Customer Care's response Dear Customer (sach_6),

Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (37278) in the subject line so that our team can assist you

Contact number.:
Email ID:
Date of Transaction:

Regards,
Team Cinepolis