[Resolved]  Cinepolis India — bad drinks & curtailed cinema effects

Address:

New Delhi, Delhi, 110048

Watched mary poppins (Twice) few days back & alita today and on all the occasions the drinks were tastless & quite less fizz. On complaining over counter the guys try to fool & push the idea that that’s the way drinks are (This is nonsense).

Secondly, the effects have been reduced - so if customer is ignorant what to expect then these guys will not give proper effects unless you escalate it. I did it about the seats not having any rotary effects plus the bubbles (Part of may poppins movie) were minimal. I had to literally scold them then rotary movements were there & bubbles were somewhat there.

This is jugaad & cheaters’ mentality & i am escalting this to usa office. Cinepolis is fooling people by charging them but not providing the requisite service.